Since joining Blue Slate Solutions in 2004, David has been highly effective in helping clients focus on the roots of their critical business issues. Apart from designing creative business and IT solutions, he has implemented high quality, long-term measurement controls and highly effective program and project governance. With over 20 years of operations and business management experience, David has led teams of professionals through all stages of growth and change. Using his mastery of quality and business process management tools he has helped clients from a variety of industries like healthcare, insurance, manufacturing, and finance.

David draws on his technical abilities and business skills to successfully lead numerous client engagements. He is highly proficient in working with business rules engines and business process management systems. David has optimized and implemented a paperless workflow system by incorporating a business rules engine to significantly increase productivity in all key business areas for a Medicare administrator. He has lead teams utilizing BRE and BPM tools for designing and implementing an automated solution to re-platform an online loan application underwriting and feedback system of a mortgage financing provider.

Prior to Blue Slate, David spent 15 years with General Electric in the areas of operations and business management. There, he led teams of professionals through all stages of growth and change. As a Certified Master Black Belt in Six Sigma at GE, David trained and mentored over 300 Green Belts - resulting in significant changes throughout the organization and decreases in operating costs of 14-35% at each of three business units.

David is also experienced and skilled in value analysis, design, and project management. David graduated with Distinction from the Concordia University in Montreal, Canada with a Bachelor of Engineering, majoring in Mechanical Engineering.

At A Glance

Skills

• Business and Operations Leadership
• Strategic Planning / Implementation
• Six Sigma Process Quality
• Organizational Change
• Project Governance
• Account Management
• Process Engineering and Improvement
• Business Acquisition and Integration
• Team Building / Group Facilitation
• Pega PRPC project implementation leadership
• Fully Bilingual: English and French

Degrees / Certifications

• Bachelor of Engineering, Concordia University, Montreal
• PRPC Technical Training course, BSS
• Certified Master Black Belt (MBB), GE
• ISO 9000 Internal and Supplier Quality Auditor Certification

Projects

• Executed process optimization and implementation of a new paperless workflow system for a Medicare administrator built on a service-oriented architecture.
• Re-platform of an on-line loan application underwriting and feedback system for a mortgage financing provider.
• Evaluation of the applicability of Pegasystems’ PRPC tool and authoring the future functionality definition for the automation and workflow system of a beneficiary call center.
• Provided functional specifications for an automated underwriting system of the Canadian division of a top five international insurance company.
• Implemented a fully automated call center workflow solution using the CPM module of Pegasystems’ PRPC tool and integrating it with the computer-telephony integration (CTI) capabilities from the company’s interactive voice response (IVR) system.
• Provided business process optimization for the automation of an inter-business financial transaction process for a top five Fortune 500 corporation
• Performed value analysis of an ERP maintenance and service contract being offered by an academic foundation
• Re-engineered the end-to-end strategic planning process for a top 25 Fortune 500 distribution company
• Designed a balanced scorecard, associated business metrics and a rigorous management review methodology for a top 50 Fortune 500 manufacturing company